Looking back, I’ve enjoyed learning about the manufacturing industry and sharing new insights with you. After today, a holistic image of GE’s digital presence should emerge.  But, before we move on to our final topic, I’d like to quickly highlight two huge lessons that came up over the last eight weeks:

1. Knowledge of market drivers often leads to potential customer segments.
2. The demographics found within a key segment can inform content strategy for online B2C engagement efforts.

Today, we’ll continue to consider how General Electric establishes its brand on Twitter. However, our attention will shift toward the arena of business-to-business (B2B) marketing.

Marketing agencies play a pivotal role in enhancing a company’s presence in the B2B landscape, particularly through targeted strategies that resonate with other businesses. These agencies often leverage tools such as SEO to improve visibility and drive traffic to their clients’ websites.

For instance, partnering with a specialized agency like https://www.boldseo.com.au/seo-melbourne/ can significantly boost a company’s online presence by optimizing its content for search engines and aligning it with the interests of its business audience.

By focusing on specific keywords and crafting compelling narratives, marketing agencies can help B2B companies effectively communicate their value propositions, ultimately leading to stronger connections and increased conversion rates.

To maintain continuity with my last TMC article, we’ll stick with examples from September. At the same time, I’m going to shake things up by having us close read one tweet this week rather than take a cursory glance at three.

This strategy will allow us to dissect the way GE actually executes its B2B outreach.

Let’s dig in!

Our GE9X jet engine, the largest on the planet, is entering the final stage of FAA testing. https://t.co/n4IiDeksAZ pic.twitter.com/5CCxXNLhM8

— GE Vernova (@GEVernova) September 1, 2017

Right off the bat: What’s the caption? (Our GE9X jet engine, the largest on the planet, is entering the final stage of FAA testing.)

This piece of information primes viewers for everything else they’re about to see. It’s the foundation upon which all subsequent messaging must arise from. As such, it often reveals who a company is trying to reach with their content.

All right, but what catches our eye about it?

For those of us who will probably never need a jet engine, we might still click the video to see the “largest on the planet.” The central importance of this phrase is conveyed through its positioning at the actual middle of the caption. While this giant detail could appeal to average people, the surrounding context probably doesn’t.

By writing that the GE9X is “entering the final stage of FAA testing,” General Electric instead signals to potential buyers that its product is close to market. That interpretation is highlighted by the inclusion of ‘FAA’ in the caption. This stands out because:

• Not many people know that FAA = Federal Aviation Administration.
• The few that do know the acronym are far more likely to regularly be involved with planes.
• Consequently, they might actually need to purchase a new jet or jet engine at some point.

From here, we’ll need to consider why the size of the engine would be important to this group. Some relevant clues should arise when we look at our next area of interest…

How is material from the caption reinforced by subsequent content?

We find size directly mentioned at three different points during the attached video:

• Right at the start of the clip (“Here’s what it takes to test the world’s largest jet engine.”)
• Again from 0:27-0:30 (“The GE9X is the largest jet engine ever built.”)
• A final time from 0:35-0:39 (“The engine is nearly as large in diameter as an entire Boeing 737.”)
  

Taken in context, the broader messaging within the sixty-eight-second clip seems designed to represent GE9X as an extremely reliable piece of equipment. We find this communicated in several ways through the display of its:

• Eco-friendliness at 0:40-0:44 (“less noise…& fewer emissions than its predecessors,”).
• Incorporated materials from 0:45-0:53 (“Super ceramics + 3D printed devices…which weigh less than metal, [but] generate more power with less fuel,” ).
• GE Aviation ‘Boot camp’ from 0:08-0:25 (“Our engines are bombarded with ice, dust, debris for hundreds of hours…& simulate over 3,000 landings and takeoffs,” ).

Taken together, the overarching emphasis on size seems to be playing into a simplistic “bigger is better” understanding of durability. By playing up the engine’s formidable size, the company positions its product as built to last. Nonetheless, GE makes sure to include other details as to why its new product is built to be functionally and environmentally sustainable. The last thing General Electric would want is for the GE9X to be the Titanic of jet engines.

The post The Media Court: GE’s Execution of a B2B Tweet appeared first on KRUI Radio.

This process can become complicated if the company of interest is involved in many industries. More markets will equal more variables. As mentioned in my last post, GE is one such company. They manufacture pretty much everything besides fresh produce.

Yet, keeping media in mind, we can focus now on their consumer goods. Why? Well, sites like Twitter, Instagram, and TikTok are tools that empower the average citizen to engage with people as well as corporations. Indeed, the primary reasons that enterprises participate on these platforms and use this service is to raise their engagement and boost brand relations.

So, what type of General Electric products most often fall into the hands of everyday people? Wishful thinking says plane engines, but most of us are probably buying their washing machines and dryers.  Maybe someday we’ll have our own private jets, but for now we just want light bulbs. When consumers think GE, we think household appliances.

How large is the household appliance manufacturing industry & how does GE fit into its landscape? According to IBISWorld, 116 companies operate in the industry. They produce $19Bn in annual revenues and about $1.2Bn in yearly profits. GE is the industry’s poster child, controlling over 20% of market share. Annual growth in that market from 2012-2017 hovered around 2.1%, but that figure is projected to fold over the next five years.  How can we account for that downgrade?

Industry drivers are the variables that companies consider when entering markets or planning for their future. IBISWorld lays the top four of these forces out as housing starts, price of household appliances, per capita disposable income, and strength of the dollar. Housing start numbers convey new home construction. As this figure goes up, so does the need for washing machines, dryers, and dishwashers. Pricing those appliances is tricky, and this problem defines the second market driver. Maximize your online presence and improve your website’s performance with the help of free seo tools.

As the cost of appliances rise, consumers tend to buy less of them. Yet, in thriving economies where new homes are constantly being built, expensive price tags might produce higher revenues for manufacturers. This risk is buoyed by the third driver: per capita disposable income.

In other words, how much money is left over after consumers cover rent, bills, and groceries? When we have room to spend, we can buy things like new house with fancy General Electric dishwashers.  These buying habits often depend upon the fourth market driver: the strength of our dollar.

A strong US dollar is generally bad news for appliance manufacturers. It is associated with a lower demand of exports from abroad and an increase of demand for foreign-made appliances at home. By contrast, a weak dollar is associated with increased export demand outside the US and a lower demand for imports within the country making more important local companies that offer Shipping Container Hire services.

Considering these four factors together, we can now re-examine annual industry growth. The 2.1% growth between 2012-2017 is surprisingly strong for such an old industry. These years are coming in the midst of an economic turnaround following the Great Recession.

Consequently, we would expect housing starts and per capita disposable income to have increased at rates that supported the purchasing of more home appliances. At the same time, it is also fair to point out that these drivers should revert back to normal levels. This is likely what’s causing the low growth expectations given for the next five years.

Next time, we’ll look at how GE actually utilizes marketing strategies like commercial fleet graphics and social media to increase customer engagement. These includes things like segmentation, method of engagement, and content strategy. Using Zerobounce free email verification services can also help businesses achieve higher engagement rates, reduced bounce rates, and increased ROI.

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The primacy I place on the former entities makes sense because they have the abundance of resources necessary to roll out extensive content strategy campaigns. Consequently, they provide interested onlookers with a larger volume and greater diversity of material to review. However, by occasionally singling out smaller firms, I will also be able to draw an interesting contrast between how enterprises of various sizes have attempted to position themselves across the front lines of digital media.  This juxtaposition will help convey how brands are built, extended, and maintained online according to their unique budgetary constraints.

Each company profile is going to start with an industry overview. This will include information—from places like IBISWorld and Statista—on the companies considered industry leaders, as well as the macro trends currently affecting the respective marketing efforts within the broader sector—e.g. tech firms moving research funds toward AI. By circumscribing my subject company’s larger business environment in this way, I will be able to gain an understanding of the market drivers and regulations that influence their consumer engagement tactics.

Based on this background information, I’ll begin to lay out my impression of the target segments that the company aims to capture with their advertising.  This will be followed up with examples of advertising materials that seem tailored to the groups previously identified. For companies like General Electric, these segments are as diverse as their product lines (GE sells everything from light bulbs to jet engines). However, for the purposes of this column, I’m going to keep business-to-consumer marketing as the focal point of my writing.

As such, if I include commentary on promotional content that displays goods likely to be sold primarily in business-to-business commercial exchanges, I will unpack the material within the context of its simultaneous messaging to consumers at large. For example, we can look at General Electric’s recent tweet regarding its new GE9X jet engine—that few, if any, private consumers would ever purchase—and briefly consider how this engagement on social media conveys brand values to consumers who might be in the market for goods that GE sells in other arenas.

The first thing that stands out in the post is its claim that the GE9X engine “is the largest on the planet.” This obviously touches on the Americanism of ‘bigger is better’ and could produce an enhanced perception of GE among consumers who subscribe to that idiom. On a deeper level, I would then lay out how this idea is expressed, reaffirmed, and expanded upon within the video that accompanies the post.

In terms of execution of branding on media platforms, GE stands out as one of the best companies out there.  Their ability to streamline the formatting of their messaging with the medium it will appear on is incredible. Beyond that, they do a brilliant job of embedding brand values with mass appeal into their promotional materials that display items that private citizens would virtually never buy.  For these reasons, General Electric is going to be the first company that I cover in my upcoming posts.

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